Terms of service

Terms of Service

Welcome to Relieva (getrelieva.co). By accessing or purchasing from this website, you agree to the following terms.

1. General
This website is operated by Relieva ("we," "us," "our"). By placing an order, you confirm you are at least 18 years old or are accessing the site with the consent of a parent or guardian.

2. Products
We make every effort to display our products and their colors accurately, but we cannot guarantee that your device's display reflects them exactly. We reserve the right to limit quantities, discontinue products, or correct pricing and description errors at any time.

3. Wellness Disclaimer (Please Read)
Relieva is a personal wellness and recovery device intended for general relaxation, comfort, and everyday hand and wrist recovery. It is NOT a medical device. It is not intended to diagnose, treat, cure, or prevent any disease or medical condition, and it is not a substitute for professional medical advice, diagnosis, or treatment. If you have a medical condition, are pregnant, have circulatory issues, or experience pain or discomfort, consult a qualified healthcare provider before use. Discontinue use if irritation or discomfort occurs. Use only as directed in the included instructions.

4. Pricing & Payment
All prices are listed in [USD/CAD — set your store currency] and are subject to change without notice. We reserve the right to refuse or cancel any order, including for suspected fraud or pricing errors.

5. Orders & Cancellations
Orders can be cancelled before they are processed for shipment. Once an order has shipped, our Return & Refund Policy applies.

6. Intellectual Property
All content on this site — including text, images, logos, and the Relieva name — is our property or used with permission and may not be copied or reused without written consent.

7. Limitation of Liability
To the fullest extent permitted by law, Relieva is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability for any claim shall not exceed the amount you paid for the product.

8. Governing Law
These terms are governed by the laws of the Province of Ontario and the applicable laws of Canada, without regard to conflict-of-law principles.

9. Changes to These Terms
We may update these terms at any time. Changes take effect when posted to this page.

10. Contact
Questions about these terms? Email us at [support@getrelieva.co].